We deliver Australia wide for a low flat rate of $10 for orders below $75, and free shipping for online orders over $75. Delivery times are usually 1-3 days after dispatch in metro areas ex NT.
Due to the nature of chocolates, we will only ship our goods on Monday-Wednesday to avoid products being stuck in warehouses over weekends. Order placed on Thursday-Sunday will be shipped on Monday morning. Products will be insulated and in warmer months sent with cooler packs to keep chocolates cool during transit. We endeavour as much as possible to protect the chocolates from the rigours of transport using strong packaging with appropriate insulation for both movement and temperature.
Order may be shipped with Australia Post Express or another courier company depending on the speed of delivery. You will receive an email once your order is dispatched notifying you of who your parcel is being shipped with and the estimated day of delivery.
Please ensure someone is present to receive the delivery on the estimated day of delivery. You will be kept up to date with your delivery ETA via email and SMS (if you provide your phone number). Signature will be required unless authority to leave is marked as “yes” in the checkout. You should not provide authority to leave in warmer months or at location where the parcel is visible from the street. Requests for call prior to or upon delivery as well as specific delivery times are unlikely to be fulfilled by Australia Posts delivery drivers. If you are not available at the time of delivery the parcel will be left at the nearest post office for collection. We are not able to redeliver parcels that have been left for collection, or if the address provided was incorrect or incomplete.
Recommended Last Order Dates For Christmas Delivery
Please see below our recommended last order dates for Christmas delivery. Please note we will not be shipping orders between the 20th December – 1st January due to courier closures and limited delivery dates over this time. Our last orders for 2018 will be dispatched on the 19th December 2018, orders placed on the 19th December onwards will be shipped when we recommence shipping orders on the 2nd January 2019.
Our store will remain open over this period for your last minute orders only closing on Christmas Day and any Code Red Fire Danger Days in the Olinda region.
|Sydney Metro||18th Dec|
|NSW Rural||16th Dec|
|Melbourne Metro||18th Dec|
|VIC Rural||18th Dec|
|Brisbane Metro||18th Dec|
|QLD Gold Coast||18th Dec|
|QLD Outer Metro||18th Dec|
|QLD Rural||16th Dec|
|Adelaide Metro||18th Dec|
|SA Rural||16th Dec|
|Perth Metro||18th Dec|
|WA Rural||16th Dec|
|TAS Metro||18th Dec|
|TAS Rural||16th Dec|